Exchange Policy:

• Exchanges are allowed within 14 days of receiving your order.
• Exchanges typically take up to 7 business days to process once your request is approved. 
• Products must be exchanged in unused condition with the original packaging.
• In case of receiving a physically damaged product(s) or wrong, a different product(s) exchange will be done for free.
• In case of exchanging correct orders, shipping fees will be added.

Return Policy:

• Returns are allowed within 14 days of receiving your order.
• Returns typically take up to 7 business days to process once your request is approved. 
• In the event of a return due to a change of mind, any shipping fees paid will be deducted from the product’s price refund.
• In case of receiving a physically damaged product(s) or wrong, a different product(s) returns will be done for free.

Refunds

• Orders are refundable 14 days of receiving your order.
• Products must be returned in unused condition with the original packaging.
• In case of receiving a wrong product or a defective product, the full amount will be refunded without any shipping fees.
• In the event of a refund due to a change of mind, any shipping fees paid will be deducted from the product’s price refund.
• Refund amounts are allowed only through bank transfers.
• To start your refund request, please contact us through our instagram account or send an Email to hello@voltasports.shop with the following details:
  • Order number / Account name / Bank name / Account number / Iban / Swift code / Phone Number